Customer Loyalty
PRICE ALERT allows businesses to propose clients convenient prices for electric power and gas, by reaching out to them as soon as the demanded target price appears on the market.
Real-time monitoring of power and gas prices thanks to PRICE ALERT.
The tool is designed for the sales force of companies operating in the energy sector to monitor the trend of price curves (PFC’s). It allows market operators to promptly create sales proposals for their (prospective) customers at advantageous prices.
The monitoring application for power and gas prices takes its first steps as a smartphone tool aiming at simplifying and speeding up off-site consultations and sales operations (though it is also accessible from tablet or PC).
POWER & GAS PRICE MONITORING – BENEFITS
POWER & GAS PRICE MONITORING – FEATURES
The app PRICE ALERT comprises different sections, including: Markets, Offers, Product Alerts, Offer Alerts, Notifications, and Offer Notifications.
Markets – Summary of prices and available products:
POWER PRODUCTS
- CAL BL / CAL PK – current year;
- Q – yearly quarters;
- M – month, or the maximum displayable granularity.
Every product has a BL profile (Baseload, or constant supply at all hours), and a PK profile (Peakload, supply from 8 am and 8 pm). The delta between BL and PK is displayed.
GAS PRODUCTS
- CAL – current year;
- Q – yearly quarters;
- M – month, or the maximum displayable granularity;
- GY – Gas Year, from October 1st to September 30th;
- S and W – Summer and Winter season
Each product has its own KPI’s and a graph showing: last published value, delta from previous price curve (absolute and percent), and price trend.
Offers – the integration with QUE MAS , makes it possible to monitor power and gas prices and propose the most convenient option to the customer.
Product Alerts, Offers Alerts, Notifications, Offer Notifications – notification setting based on price targets and reminders.